GUARANTEED GOOD FOREVER

FINEX cookware comes pre-seasoned to a golden bronze that will continue to darken and patina with use. As the seasoning builds, so do the memories – memories you’ll pass down through generations.

Each piece of FINEX cookware comes Guaranteed Good Forever. If your FINEX cookware ever fails, we will repair or replace the product.

Fine Print: Guaranteed Good Forever does not cover abuse, theft, or loss. Product must be sent back to FINEX for evaluation. Every attempt will be made to repair your FINEX cookware before fully replacing. If your product is no longer available, we’ll replace with an equivalent product.

Need to repair or replace your product? Please contact us cookwithus@finexusa.com

1. Material Quality:

• FINEX: Premium American cast iron, known for its durability and excellent heat retention.
• Regular: Varies, often lower quality metals that may not retain heat as efficiently

2. Craftsmanship:

• FINEX: Handcrafted with attention to detail, ensuring superior quality and unique design.
• Regular: Mass-produced, often lacking in the finer details and uniqueness.

3. Design

• FINEX: Aesthetic appeal with a unique blend of geometric precision and organic elegance.
• Regular: Standard designs, often prioritizing function over form.

4. Cooking Performance:

• FINEX: Even heat distribution for consistent cooking; excellent for searing, sautéing, baking, and more.
• Regular: Performance varies; may not provide as even heat distribution.

5. Longevity and Durability:

• FINEX: Built to last for generations, potentially becoming a family heirloom.
• Regular: May have a shorter lifespan and require more frequent replacement.

6. Seasoning and Flavor:

• FINEX: Pre-seasoned for a natural, easy-release finish that improves with use.
• Regular: Often requires additional seasoning; non-stick surfaces may degrade over time.

7. Eco-Friendly and Sustainable:

• FINEX: Sustainable production with eco-friendly practices, including plastic-free packaging.
• Regular: Sustainability varies; some cookware may not prioritize eco-friendly practices.

8. Versatility:

• FINEX: Suitable for all cooking surfaces including induction, oven-safe.
• Regular: Compatibility varies; not all are suitable for all cook surfaces or oven use.

9. Made in USA:

• FINEX: Proudly designed and crafted in the USA.
• Regular: Often manufactured overseas, which can impact quality control.

10. Warranty and Guarantee:

• FINEX: Offers a guarantee of quality, reflecting confidence in product longevity.
• Regular: Warranty terms vary, often shorter and less comprehensive.

While you should always consult with your stove manufacturer first, our cookware is intended to be safe on any cooking surface. We tumble-polish all our cookware smooth for an exterior finish that’s smooth enough for any cooking surface but still retains the natural cast texture.

Yes, our cast iron cookware comes pre-seasoned to a golden bronze that will continue to darken and patina with use. As the seasoning builds, so do the memories – memories you’ll pass down through generations.

You may return most new, unopened items within 45 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return or exchange a new item, simply email cookwithus@finexusa.com or call 503.946.1136 to get started.

We’ll notify you via e-mail of your refund once we’ve received and processed the returned. If you have any questions, please just contact us. Thank you.

Please refer t our Use & Care page.